Our Privacy/Refund Policy

Privacy Policy

Royal Palace Grill and Banquet Hall operates http://www. royalpalacebanquet.net. The pages on this website informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use while using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Your identifiable information may include, but is not limited to your name, email ID, telephone number etc.

Log Data Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computers Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Your personal information will not be shared by us to others.

Our Refund Policy

We take 20% of the agreed total rental cost as deposit, excluding catering, at the time of signing the contract. The balance is due 15 days from date of event. No exceptions. No direct refunds for cancellations.

However, on cacellation of the event, the customer can avail the deposited amount as credit for future events within a period of one year from the date of cancellation.